Question 1

How does VeriDoc use Artificial Intelligence for document management?

Accepted Answer

VeriDoc uses advanced AI for automatic data extraction, intelligent document classification and semantic search in natural language. Our machine learning models identify patterns, extract structured information from unstructured documents and allow you to ask questions about your documents, receiving precise answers instantly.

Question 2

What document formats are supported by the platform?

Accepted Answer

VeriDoc processes multiple formats including PDF, images (JPG, PNG), Word documents, Excel, spreadsheets and scanned documents. Our AI with computer vision ensures accurate text extraction even in low quality or handwritten documents, converting any document into structured and searchable data.

Question 3

How does security and GDPR compliance work in VeriDoc?

Accepted Answer

We implement security in multiple layers: passwordless SSO authentication, RBAC access control, end-to-end encryption, multi-region cloud infrastructure on AWS and GCP, and complete traceability of all operations. Our Security by Design architecture follows OWASP Top 10 and is designed for full compliance with ISO 27001, SOC 2 and GDPR, with data segregated by customer and BYOK support.

Question 4

How long does it take to implement VeriDoc in my company?

Accepted Answer

Standard implementation can be completed in 2-4 weeks, including integration with existing systems, data migration, team training and basic customizations. For more complex or on-premise environments, the timeline may vary. We offer complete support throughout the onboarding process, ensuring a smooth transition without interruptions to your operations.

Question 5

Can VeriDoc be integrated with our current systems?

Accepted Answer

Yes, we offer robust REST APIs and webhooks for integration with ERPs, CRMs, legacy systems and other corporate tools. We support SSO authentication with Google and Microsoft, and can adapt to virtually any technology stack. Our technical team works alongside your team to ensure seamless integration with your existing workflows.

Question 6

What are the main measurable benefits that VeriDoc provides?

Accepted Answer

Companies that implement VeriDoc report up to 80% reduction in document search and retrieval time, elimination of up to 90% of manual errors in document processes, significant savings in physical space and operational costs, and drastic improvement in regulatory compliance. Typical ROI is achieved in 2 months through productivity gains and cost reduction.

Question 7

Can I host VeriDoc on my own infrastructure?

Accepted Answer

Absolutely. In addition to our managed cloud solution, we offer on-premise or customer cloud deployment (AWS, GCP, Azure). You maintain total control over your data with full BYOK (Bring Your Own Key) support. This flexibility is ideal for companies with critical security, compliance or data sovereignty requirements.

Question 8

How does intelligent search and natural language queries work?

Accepted Answer

Our semantic search allows you to ask questions as you would naturally speak: 'What are invoices from supplier X above $10,000?' or 'Show contracts expiring in the next 30 days'. The AI understands context, searches all documents and returns precise answers with relevant excerpts highlighted, saving hours of manual work.

Question 9

Is there a demo or PoC (Proof of Concept) program?

Accepted Answer

Yes! We offer a free PoC program where you can test VeriDoc with your own documents in a secure and isolated environment. During the PoC, we configure specific use cases for your business, train your team and demonstrate the real value of the solution. There is no commitment and you can evaluate all features before making a decision.

Question 10

Does VeriDoc support operations in multiple languages and countries?

Accepted Answer

Yes, VeriDoc offers complete multilingual support for global operations. The platform is available in Portuguese (Brazil and Portugal), Spanish and English, allowing teams distributed across different countries to work each in their native language. Our AI is capable of processing and understanding documents in these three languages automatically, without manual configuration. Ideal for multinational companies, groups with international subsidiaries or organizations that handle documentation in multiple languages. The interface, reports, alerts and all system communication automatically adapt to each user's preferred language.

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